Mountain Land Rehabilitation is committed to providing rehabilitation services in a quality and cost-efficient manner.
“As the President of Mountain Land Rehabilitation I am proud of the commitment and dedicated efforts of our leadership in actively seeking total compliance in all facets of the services which we provide. Our successes are in large part the product of talented and dedicated staff that understand the value of compliance in all that we do.”
- Mark Anderson, President
Health care is a complex, highly regulated, interdisciplinary, service-oriented industry, that continually faces changes in technology, delivery systems, standards of care and treatment protocols, rules and regulations, funding and reimbursement, and finally and most importantly the service needs of our patients and their families.
With that complexity in mind and at the direction of our Board of Directors, Mountain Land Rehabilitation has established a Plan of Compliance, Conduct and Ethics. The development and implementation of this guideand related compliance activities is fundamental to establishing a culture, within our organization, that promotes prevention, detection, and resolution of instances of conduct that do not conform with MLR policies and procedures, federal and state laws, as well as ethical business practices.
Our shared responsibility and commitment in this effort will ensure that “our vision is to be a vital and valued provider of health care and related services while helping our customers and our employees achieve their potential” which began in 1982 will continue on into the future.
MLR’s focus on compliance includes a comprehensive compliance panel review process. The MLR compliance panel review emphasizes and evaluates performance based on the following commitments:
Understanding the rules and regulations associated with our business is the foundation for an effective Compliance Panel Review process. This process will focus on effectiveness of operations, reliability of reporting and compliance with applicable laws and regulations. The panel review process can be preventive, detective, manual or automated.
Policies and procedures help ensure that our management directives are carried out in a way that is consistent with the regulations and obligations of our business.
Assessments allow us to identify and analyze relevant risks based on the pursuit of our annual goals. Assessments are necessary to determine how risks can be managed and mitigated. Internal systems and processes need to be monitored to assess the quality of performance over time. This is an ongoing process that allows us to know how compliant we are with our P&P’s.
Education and training are the tools that we use to develop a company-wide understanding of the expectations and standards that ensure the achievement of our goals. MLU sets the tone for an environment of compliance at MLR by influencing our employees with content that includes integrity, ethics and conduct (among many other topics). Education and training must be provided at all levels of MLR, as well as with our external relationships.
Internal systems and processes need to be reviewed and reported to assess the quality of performance over time. MLR’s compliance panel review process will accomplish this through ongoing monitors, evaluations and investigations. Aberrant or deficient results will be reported, assessed and corrective actions taken to ensure improvement.
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